Order Information

Customer Service is the MOST important part of our business. If you aren't happy, we aren't happy!

If for ANY reason you are not 100% satisfied with the products you've purchased from us, please email us. We will be glad to do everything in our power to come to a satisfactory resolution!


Shipping.....

For all US destinations, the following rates apply:

Order total                shipping rates are all in US dollars
up to 19.99                       3.75
20.00 to 34.99                  4.75

US orders of $35.00 and over ship FREE

For orders to Canada and Mexico

Order total                shipping rates are all in US dollars
up to 19.99                       4.95
20.00 to  39.99                 5.95
40.00 to 59.99                  6.95
60.00 to 79.99                  7.95
80.00 to 99.99                  8.95
100.00 to 124.99              9.95
125.00 to 149.99             10.95

Orders of $150.00 and over ship FREE

International orders*

Order total                shipping rates are all in US dollars
 up to 25.00                        13.50
25.01 to 50.00                    14.50
50.01 to 75.00                    15.50
75.01 to 100.00                  16.50
101.00 to 125.00                17.50
125.01 and over                 18.50

There is no free shipping on international orders.

*Because international shipping charges vary so widely, we may refund any excess charge.  Likewise, we may invoice you if the rate is lower than actual shipping cost.


Refunds.....

We hope you are enjoying your purchases from us. If the purchase did not meet your expectations, we will be happy to issue a refund in the same form of payment in which it was purchased, excluding shipping charges. Returns will be shipped back at your own cost.
You must e-mail us within 5 days of receipt of order. We will make every effort to correct this problem within a timely manner.
All returned items must be in original condition and undamaged.
*Shipping charges are non-refundable.
Prices in effect at time of purchase are final.
We reserve the right to change prices at any time.

Disclaimer.....
The buyer assumes all responsibility for determining the suitability of all products, sold by us, for their specific use. We assume no liability for damage or injury resulting from the use of these products sold or supplied by this company. We are not responsible for shipper damage.

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